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PDPA Notice

Date Posted: 28 August 2019

The Personal Data Protection Commission of Singapore (PDPC) has issued Advisory Guidelines on the collection and use of National Registration Identity Card and NRIC Numbers and National Identification Numbers ("Advisory Guidelines") by a business organisation which will come into effect on 1st September 2019. 

The advisory guidelines aim to enhance consumer protection against indiscriminate and unjustified collection, use and disclosure of individuals' NRIC numbers and retention of physical NRICs. 

NCI HEALTH maintains a high standard in safeguarding the personal data which our customers entrusted with us for legitimate business purposes. We can assure our customers we only collect adequate but not excessive personal data from our customers for operating our loyalty program and online shop. Under our personal data governance policy, we perform regular reviews on our business processes having regard to the prevailing requirements under the PDPA to ensure compliance. 

In view of the Advisory Guidelines, we will upgrade our internal process and have already ceased collection of NRIC numbers or similar information for members registration with immediate effect. 

Protect Your Data
You can always have the right to update your personal data provided to us. If you have provided the same mobile phone number to register for other accounts, we will contact you separately via phone. Please contact our customer service representatives at sales@nci-health or 6744 5566. Should you have any further enquiries regarding this service notice. 


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